Frequently Asked Questions

Fabric, batting and interfacing are sold in .25m increments. 

For example:

1 unit = .25m 2 units = .5m 3 units = .75m 4units = 1.0m 

Fabric is cut in one continuous piece according to quantity ordered.

Individual fat quarters are not available in the online store. 

Please check your quantity totals before checking out your cart.

Quantities of items in your cart are not guaranteed until checkout of your card is completed.

Prices listed are in Canadian Dollars and sold in metric increments.

If you have a coupon or discount code, you will need to enter it in the appropriate box when completing your checkout .

Discounts and coupons cannot be applied after an order is completed and Stitcharie cannot make adjustments.

Due to increasing freight and carrier fees we do not ship orders that are less than $25. If you are interested in a small item to be posted with NO tracking, please contact the shop to discuss. 

Shipping service is only offered within Canada.

Confirmed orders are usually processed within 1-2 business days. Packages are shipped via a courier with a tracking number provided. Shipping times are approx 1- 2 business days within Ontario.

However due to increased demand in volume, occasionally shipments may take additional time. Please use your street address for shipping/delivery as a courier will not deliver to a PO Box.Your order is packed with care to ensure it will be well protected in shipping. Canpar usually requires a signature for proof of delivery, COVID protocol in same areas may not require a signature.

Unfortunately, we cannot be responsible for lost, damaged, or undelivered packages. If you are to have any issues please contact the carrier with your tracking number for claims. Shipping fees on orders* are based on pre-tax, after any applicable discounts or minus any freight intensive items.

Due to increasing freight and carrier fees we do not ship orders that are less than $25. If you are interested in a small item to be posted with NO tracking, please contact the shop to discuss. 

Within Ontario:

*Orders of $25 -$199.99 shipping $16 + tax

*Orders of $200 and greater shipping $21 + tax


 

Outside Ontario:

*Orders of $25 - $199.99 shipping $21 + tax

*Orders of $200 and greater  shipping $25 + tax